Terms of Service

Legal terms and conditions governing your use of our platform

Effective: December 2024

Clear Terms

Simple, understandable conditions

User Protection

Fair policies for all users

Global Platform

International compliance standards

Agreement to Terms

By accessing and using StandsZone ("we," "our," or "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Platform Services

For Exhibition Organizers & Clients

What We Provide

  • Builder Directory: Access to verified exhibition stand builders
  • Quote System: Free quote requests and comparisons
  • Project Management: Tools to manage your exhibition projects
  • Support Services: Expert guidance and customer support
  • Global Network: International builder connections

For Exhibition Builders

Membership Benefits

  • Profile Creation: Showcase your services and portfolio
  • Lead Generation: Receive qualified project inquiries
  • Premium Features: Enhanced visibility and marketing tools
  • Analytics: Performance tracking and insights
  • Payment Processing: Secure transaction handling

User Accounts and Responsibilities

Account Requirements

  • Age Requirement: Users must be 18 years or older
  • Accurate Information: You must provide truthful and current information
  • Account Security: You are responsible for maintaining account security
  • Single Account Policy: One person per account, no multiple registrations

Prohibited Activities

Strictly Forbidden

  • ❌ Fraudulent or misleading business information
  • ❌ Harassment, abuse, or inappropriate behavior
  • ❌ Violation of intellectual property rights
  • ❌ Unauthorized access to platform systems
  • ❌ Spam, unsolicited marketing, or bulk messaging
  • ❌ Circumventing platform fees or payment systems

Financial Terms

Platform Access

  • Free Services: Basic platform access is free for clients
  • Builder Memberships: Subscription fees apply for enhanced features
  • Transaction Fees: Service fees may apply to platform transactions
  • Payment Processing: Secure payment handling with trusted providers

Refund Policy

Our comprehensive refund policy ensures fair treatment for all users. Please refer to our Refund Policy for detailed terms and conditions.

Intellectual Property Rights

Platform Content

  • StandsZone Ownership: We own the platform, technology, and original content
  • User Content: You retain rights to content you submit
  • License Grant: Limited license to use platform features
  • Third-Party Content: Respect for external intellectual property

User-Generated Content

By submitting content to our platform, you grant us a non-exclusive, worldwide license to use, display, and distribute your content in connection with our services.

Privacy and Data Protection

Your privacy is important to us. Our data handling practices are governed by our comprehensive Privacy Policy, which forms an integral part of these terms.

Service Disclaimers

Important Disclaimers

  • ⚠️ "As Is" Service: Platform provided without warranties
  • ⚠️ No Outcome Guarantee: Success depends on various factors
  • ⚠️ Third-Party Services: We don't control external providers
  • ⚠️ Availability: Platform uptime not guaranteed 100%

Limitation of Liability

To the maximum extent permitted by law, StandsZone's total liability to you for any damages shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.

Excluded Damages

We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Dispute Resolution

Governing Law

These terms are governed by the laws of New York State, without regard to conflict of law principles.

Resolution Process

  1. Informal Resolution: Contact us first to resolve disputes amicably
  2. Mediation: Attempt mediation before formal proceedings
  3. Arbitration: Binding arbitration for unresolved disputes
  4. Class Action Waiver: Individual claims only, no class actions

Account Termination

Termination by Us

We may terminate or suspend accounts for:

  • Violation of these terms of service
  • Fraudulent or illegal activity
  • Non-payment of applicable fees
  • Abuse of platform or other users

Termination by You

You may terminate your account at any time by:

  • Contacting our support team
  • Using account deletion features
  • Following our data removal procedures

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through:

  • Email Notifications: Direct communication to users
  • Platform Notices: Prominent announcements on our website
  • Advance Notice: 30 days notice for significant changes
  • Continued Use: Using the platform after changes constitutes acceptance

International Considerations

Global Platform

StandsZone operates internationally, and users may be subject to local laws and regulations in their jurisdiction.

Compliance

  • GDPR Compliance: European data protection standards
  • CCPA Compliance: California privacy rights
  • Industry Standards: Exhibition and trade show regulations
  • Local Laws: Users must comply with applicable local laws

Contact Information

Legal Questions

Email: legal@standszone.com
Phone: +1 (555) 123-4567

Support Team

Email: support@standszone.com
Hours: Monday-Friday, 9 AM - 6 PM EST

Address: 123 Exhibition Ave, New York, NY 10001, United States